Refund and Return Policy
Thank you for shopping with SHAZIAS PALAV . We value your satisfaction and strive to provide quality products. Please review our refund and return policy below.
1. Returns
We do not accept returns of products on all outfits . We only accept Exchange or Size Isuues
Note: Certain Customized Items Are Non-Exchangeable/Returnable
2. Refunds
Once we receive and inspect your return request (FOR SELECTED PRODUCTS ONLY) , we will notify you of the approval or rejection of your exchanged product.
· Approved refund will be sent to you within 1-2 days business days.
· Refunds will be issued through a method communicated to you at the time of approval.
3. Exchanges
To initiate a return or exchange, please contact our customer support at shaziaspalav@gmail.com or submit a return request through Contact us. Our team will guide you through the process and provide necessary instructions.
4. Shipping Returns
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
5. Force Majeure / Exceptional Circumstances
We are not liable for any delays in processing returns, exchanges, or refunds caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or disruptions in transport or payment systems.
6. Governing Law
This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Kashmir
7. Contact Us
For questions or concerns regarding this policy, please contact us at:
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